Terms and Conditions

  1. Airport pick up charges apply as follows:
    a. £10 includes parking at cost plus meet and greet.
  2. Waiting charges apply as follows:
    a. After first 60 minutes, £5 + VAT per 15 minutes for airports only
    b. After first 15 minutes, £5 + VAT per 15 minutes for all other pick up points
  3. Cancellation Charges apply as follows:
    a. 100% refund if cancellation is 48 priors prior to booking time.
    b. 30% charge if cancellation is 24 hours prior to booking time.
    c. 100% charge if cancellation is within 24 hours to booking time.
    d. For indefinite bookings the minimum chargeable will apply
  4. Please note special transportation arrangements may incur 0% refunds.
  5. Promotional fares and discounted fares only applicable to fares above £10.
  6. Carrus Chauffeurs Ltd reserve the right to refuse any discounts or promotions
  7. Carrus Chauffeurs Ltd reserves the right to use the services of contractors or sub-contractors to provide services to Passengers. Where appropriate details i.e. names, addresses of any such third parties will be provided by the Company upon any reasonable request and at the discretion of the Company. Sub Contractors are not allowed to make any representations or claims on behalf of the company except carry out the service contracted for. Carrus Chauffeurs Ltd reserves the right to dishonour such misrepresentations.
  8. Carrus Chauffeurs Ltd reserves the right to make changes to any quoted fare if deemed that journey is different from what was described when making the booking.
  9. Carrus Chauffeurs Ltd will endeavour to provide all services advertised within our capacity. Services may be refused from time to time depending on resources available.
  10. Any typographical, clerical or other accidental errors or omissions in any literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Company shall be subject to correction without any liability on the part of Carrus Chauffeurs Ltd.